A smile can be seen on the phone

A smile can be seen on the phone. Now I am not talking about a video phone. I am talking about a plain old telephone.

When you are talking to a customer on the other end, a simple smile while talking can be picked up on. A smile can create a really positive experience for you and the customer.

In fact the type of smile you use can even be picked up on. Check out the article below on smiling and SMILE AWAY.